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Introduction

At Crown Guard Roofing LLC (“we,” “our,” or “us”), your privacy is paramount. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or request our roofing and exterior services in the Washington Metropolitan area (DC, MD, VA).

1. Information We Collect

  • Personal Data: Name, email address, phone number, mailing address when you request a quote or contact us.
  • Service Data: Details of your roofing project, property address, and photos you provide for inspection.
  • Usage Data: IP address, browser type, pages viewed, and time spent on our site via cookies and similar technologies.

2. How We Use Your Information

  • Provide Services: To prepare prompt estimates, schedule inspections, and communicate project updates.
  • Customer Support: To respond to inquiries and send notifications.
  • Improvement & Analytics: To optimize our website and marketing efforts.

3. Information Sharing

  • Service Providers: We may share data with trusted subcontractors (e.g., inspectors, suppliers) solely to fulfill your roofing or siding project.
  • Legal Compliance: We disclose information if required by law or to protect our rights.

4. Cookies & Tracking

We use cookies to enhance your experience and gather site usage analytics. You can disable cookies in your browser settings, though some features may be affected.

5. Your Choices

  • Access & Correction: Contact us at info@crownguardroofing.com to review or update your personal data.
  • Opt-Out: You may opt out of marketing emails at any time via the unsubscribe link.

6. Data Security

We implement administrative, technical, and physical safeguards to protect your data. While no method is 100% secure, we strive to maintain best practices.

7. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this policy periodically. The revised version will be posted here with an updated “Last Revised” date.

Contact Us:
Crown Guard Roofing LLC
4000 Massachusetts Ave NW Ste 1314, Washington, DC 20016
Phone: (202) 681-4488
Email: info@crownguardroofing.com

FAQs – Storm Damage Roof Repair

How soon after a storm should I call?

Immediately — even if you don’t see visible damage. We provide free assessments to verify roof integrity.

Will this be covered by insurance?

Most storm-related roof repairs are covered. We assist with claim documentation and meet with adjusters.

Do you offer emergency tarp installation?

Yes — we offer temporary mitigation until repairs can be made.

What if I already got denied by insurance?

We can offer a second opinion and provide documentation that may help reopen your claim.