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Have Roofing Questions? You’re Not Alone.

If you’re replacing your roof for the first time, handling storm damage, or simply unsure what type of roofing is best for your home — you're in the right place. Below you’ll find clear, honest answers to the most common questions we get from homeowners in Washington D.C., Maryland, and Virginia.

General Roofing Questions

How do I know if I need a new roof or just a repair?

If your roof has localized damage or isolated leaks, a repair may be enough. If 25–30% or more is deteriorated, or there’s recurring damage, full replacement is usually more cost-effective and reliable long-term.

How long does a roof replacement take?

Most residential roof replacements take 1 to 3 days, depending on roof size, material, complexity, and weather conditions.

How often should a roof be inspected?

We recommend a full roof inspection once a year, and after any major storm, even if there are no visible issues.

Can you inspect my roof for free?

Yes — we offer free, no-obligation inspections that include photos, a detailed condition report, and recommendations.

Roofing Materials & Options

What types of roofing materials do you install?

We install asphalt shingles, synthetic slate, natural slate, and cedar shake roofing systems. Each offers different benefits in terms of aesthetics, durability, and cost.

What’s the difference between synthetic slate and natural slate?

Synthetic slate is lighter, more impact-resistant, and more affordable, while offering a similar high-end appearance. Natural slate is heavier, more expensive, and extremely long-lasting, but requires a reinforced structure.

Are cedar shake roofs high maintenance?

Cedar requires periodic treatment, but we use pre-treated and fire-resistant cedar that significantly reduces long-term upkeep.

Do you install flat roofs or work on townhomes?

Yes — especially in urban areas like D.C., we handle TPO, modified bitumen, and low-slope systems for row houses and flat-roofed structures.

Inspection & Installation Process

Do you remove the old roof first?

Always. We do a complete tear-off to inspect the decking underneath. This ensures your new system isn’t built over hidden damage.

What happens if it rains during the installation?

We closely monitor weather forecasts. If rain is possible, we protect exposed areas with professional-grade tarp systems installed promptly after removal.

Do I need to be home during the roof replacement?

No, but we do recommend being available for a walkthrough before and after, so we can review progress and cleanup with you.

Will you clean up the job site?

Yes — we perform a full debris cleanup and use magnetic rollers to collect stray nails. Our team walks the site to ensure it’s spotless.

Insurance & Storm Damage

How do I know if storm damage is covered by my insurance?

If the damage is sudden and weather-related (e.g., hail, high winds, falling debris), it’s usually covered. We’ll inspect the roof and provide detailed documentation for your claim.

Can you help with a denied or low payout claim?

Yes — we’ll re-inspect the roof, review your insurance scope of work, and provide additional documentation if damage was overlooked.

Do you meet with the adjuster?

Yes — we coordinate with your insurance company and walk the roof with the adjuster to ensure no issues are missed or misclassified.

Can I file a claim after repairs are already done?

In most cases, no. That’s why it’s important to have a pre-repair inspection and photo documentation before any work begins.

Warranties & Guarantees

What kind of warranties do you offer?

Depending on the system you choose, we offer up to 50-year material warranties and 10-year workmanship warranties, covering leaks and installation issues.

Are warranties transferable to a new homeowner?

Yes — many of our systems include transferable warranties as long as they’re registered within the required timeframe after a home sale.

Do you offer a satisfaction guarantee?

Yes — if you're not satisfied with any aspect of your roofing system, we’ll work with you until the issue is resolved. Your home is our reputation.

Location-Specific Questions

Do you handle permitting in Washington D.C., Maryland, and Virginia?

Yes — we work directly with local authorities (including DCRA in D.C.) and handle all required permitting for each region.

Can you work in historic districts like Georgetown or Old Town Alexandria?

Absolutely. We’re familiar with local guidelines and offer approved materials like slate, synthetic slate, and cedar shake that meet preservation standards.

Do you offer roofing services for HOA communities?

Yes — we can coordinate with HOA requirements, provide sample boards, and ensure your new roof meets all regulations.